一直以来,开发信都被认为是外贸领域的敲门砖,无论是扩展业务还是培养新客户,开发信都扮演着至关重要的角色。然而,很多从事外贸的朋友在撰写开发信时常常感到挫折。尽管精心策划,每次发出去都充满期待,但最终回复寥寥无几。
今天,我将分享一些开发信的模板,希望能够给大家一些启发。
01完整的开发信结构
在力求内容简洁明确的基础上,撰写一封完整的开发信时需要思考以下几个问题:
- 为什么写给对方?
- 写些什么内容?
- 要达成什么目的?
- 希望对方下一步怎么做?
- 给对方什么诱因?
整理好这几个问题后,开发信正文的核心内容应包括:
1. 明确的称谓
Hello / Hi XXX(对方的名字)
Hello Purchasing Manager(对方的职位)
请避免用Dear Sir/ Madam这些比较官方,且一看就是群发的词汇。
2. 说明你怎样获得对方的信息,建立信任
如果有引荐的:(引荐人名字) suggested I contact you.
如果是展会上获得的联系方式:It was a pleasure to know you at XXX fair in (城市/国家) 或 We met at XXX in (城市/国家)+时间。
如果是网上获得的联系方式,则要换一个婉转的方式:Noticed you are in the market for (产品) 或 Glad to know you are in XXX industry.
3. 说明为什么与对方联络
这个问题是开发信里最核心的内容,其实也是价值的传递——我可以为你带来什么。
例如,介绍产品/服务优势,建议以公司内部强调或个人所观察总结到的为准。
4. 提及行动号召-Call to Action
- 比如询问客户是否需要产品目录挑选?
- 比如询问客户是否有时间电话沟通?
- 比如询问客户是否需要你提供样板?
- 比如希望对方收到邮件后有需求联系你?
- 还是希望对方给你机会,进一步给他更多的介绍?
这一步是为了让客户给点回应,如果你没有明确的行动召唤,客户看完邮件就叉掉了。
02写开发信时避免陷入的误区
开发信内容应避免陷入以下几个误区:
- 孤芳自赏: 避免过度强调一些在目标市场中被认为是基本标准的事项,例如产品符合的标准。
- 写开发信应该围绕的重点: 突出你的产品/服务能为客户带来什么好处,为什么他们应该选择你而不是其他竞争对手。
- 开发信没有遵从”KISS”原则: 保持内容简短而明了,避免过分废话。
- 数据不够清晰,没有说服力: 提供具体的数据和信息,避免空洞的陈词滥调。
- 中英文混用:尽量使用目标受众所擅长的语言,以确保信息传达更清晰。
03几个实用的开发信模板
以下是一些基于不同情境的开发信模板和句型示例,大家可以根据实际情况进行调整:
季节性产品推荐(圣诞礼品):
邮件主题:Fidget Spinner – Best Seller of Toys in 2017
Hi Mike,
It’s Sophie from XXX China. Hope this letter finds you well. Christmas season is approaching, and I wanted to introduce you to the latest craze – the fidget spinner. It’s a hot seller, with factories working overtime to meet the demand. The MOQ is small, but many clients are ordering in bulk.
Kindly keep us informed about your thoughts. More detailed offers will be updated accordingly.
Sophie
家具出口推荐:
邮件主题:Furniture Export Opportunity
Hi Steven,
It’s Sophie from XXX China. Hope this letter finds you well. With the Christmas season approaching, have you considered corporate gifts? I believe our company’s coffee mugs could be the perfect fit. As a leading manufacturer, we offer customization in size, color, logo, and packaging. We even provide free artwork.
Look forward to hearing from you soon.
Sophie
定制礼品推荐:
邮件主题:Hot Sale Coffee Mugs from XXX China
Hi Tom,
It’s Sophie from XXX China. Hope this letter finds you well. Are you still thinking about corporate gifts? Our coffee mugs could be the solution. As a leading manufacturer, we can customize the size, color, logo, and packaging according to your requirements. We even offer free artwork.
Look forward to hearing from you soon.
Sophie
包装机械设备推荐:
邮件主题:Packing Line Support from XXX China
Hi Sam,
It’s Sophie from XXX China. Hope this letter finds you well. As a leading manufacturer of packaging machinery, we have been working with many big companies in Europe and South America. We not only supply high-quality machinery but also offer excellent after-sales service. Our well-trained engineers can provide any technical support you may need.
Upon receipt of your feedback, we will update you with more relevant proposals and working videos for your options.
Sophie
小编认为,在当前邮件泛滥的市场中,精准且个性化的开发信变得更为关键。通过深入了解目标客户的需求,有效地传递有价值的信息,我们能够在竞争激烈的商业环境中脱颖而出。因此,投入时间和精力,精心打磨每一封开发信,不仅是一种投资,更是赢得客户信任和业务成功的必经之路。
以上就是小编今天分享的内容,祝各位外贸er在外贸业务中都取得更大的成功!有任何问题,请联系我们!